Privacy Policy

Nurture Grove Real Estate (“we”, “us”, or “our”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy outlines how we collect, use, disclose, and store your personal information when you use our website [www.nurturegrove.com.au] or interact with us.

1. What Personal Information We Collect

We may collect the following types of personal information:

1. Full name
2. Contact details (e.g., phone number, email address, residential address)
3. Property preferences and requirements
4. Information related to property transactions (e.g., financial details, legal documents)
5. Website usage data (via cookies and analytics tools)
6. Any other information you provide voluntarily

2. How We Collect Your Information

We collect personal information in several ways, including:

1. Directly from you when you fill out forms, request property information, or contact us
2. Through our website via cookies, contact forms, and newsletter sign-ups
3. From third parties such as financial institutions, legal advisors, or property partners (with your consent)

3. How We Use Your Information

We use your personal information to:

1. Provide you with property listings and services
2. Facilitate the sale or purchase of real estate
3. Communicate with you about listings, updates, or promotions
4. Respond to enquiries or customer service requests
5. Comply with legal and regulatory obligations
6. Improve our website and marketing efforts

4. Disclosure of Personal Information

We may share your personal information with:

1. Real estate agents, contractors, or partners involved in property transactions
2. Legal, financial, or professional advisors
3. Service providers assisting in website hosting, marketing, or data analysis
4. Regulatory authorities or law enforcement if required by law

We will never sell your personal information.

5. Data Security

We take reasonable steps to protect your personal information from loss, misuse, or unauthorised access. This includes secure servers, encrypted data, and access control measures.

6. Cookies and Website Tracking

Our website may use cookies and similar technologies to enhance your browsing experience and collect usage data. You can manage or disable cookies through your browser settings.

7. Access and Correction

You have the right to access the personal information we hold about you and request corrections if it is inaccurate or outdated. To do so, please contact us using the details below.

8. Marketing and Opt-Out

We may use your contact details to send marketing materials about our services or new listings. You can opt out at any time by clicking “unsubscribe” in our emails or contacting us directly.

9. International Disclosure

While our servers are located in Australia, some data may be processed or stored overseas by trusted service providers. We take reasonable steps to ensure your data remains protected.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website with the updated effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:

Nurture Grove Real Estate
Email: info@nurturegrove.com.au
Phone: +61 468 634 179
Address: Sydney, Australia

If you’re not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au